Frequently Asked Questions
Everything you need to know about shopping with Kub Direct
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between different styles.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
At Kub Direct, we are committed to ethical fashion. We work closely with our suppliers to ensure high-quality materials and fair labor practices across our supply chain.